Katyonka wrote:
With Costco do they have anything on them where your customers know they were developed at Costco?
By default, Costco includes "Costco" in the information printed on the back, but you can override that with your own backprint information.
I have some customers who know full well I use Costco. Most of them, knowing Costco's print prices, were initially taken aback by what they thought was a huge profit margin, but most of them now realize that they're not paying for the print, they're paying for me to show up at the games, take great pictures, process them to make them better, and then take the time to make them conveniently accessible online. Most of the customers still realize they're getting a bargain.
Still, when I'm asked, I say I use Costco for some prints and a great custom print lab in Ashland, Oregon, for other prints... and I don't say which I use for which prints. Keep 'em guessing.
I was also looking for a way my Customers could view the images on line and then tell me what they would like to order. Is there a site you use for this?
Costco allows you to set up publicly accessible albums, but then your cover is blown, because your customers will soon figure out what your costs are.
I use PhotoReflect.com as my website's storefront backend. (In fact, I'm uploading last week's game photos as I compose this message.) They provide an online shopping cart and handle all the billing. And the photographer has the option of routing the print order to an online lab that will then print, package and mail the print[s] directly to the customer, or the photographer can save some $$$ and do the printing/packaging/mailing himself/herself. The online print labs take a pretty nasty chunk of the sale.
I'm modifying my online shopping cart to allow me to do the smaller prints that would net me very little profit if I let the online labs handle those jobs. Eventually I'll do them all myself, but still have PhotoReflect handle the billing.
Other people here use SmugMug and other services and seem pretty happy with them.
You can check out my website's backend storefront by hitting my website, then hitting the red-white target icon on the main page or by hitting direct-to-the-event buttons on the Events page. (Not all events have their own buttons, so you might want to use the target icon.)
www.orcabayimages.com